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Specialised Industry Services

DWell Concepts provides specialised industry services in Bathhouse, Wellness, Spa & Hot Springs,  unique accommodation and Tourism, offering a range of solutions from bespoke consultancy to end-to-end management.

Our areas of expertise include:

Spa & Wellness experiences

Bathhouse, Thermal Experiences, Hot and Mineral Springs


Unique & Boutique Accommodation


The Business of Wellness

Initial Concept Design, Feasibility studies, grant applications, business plans, and ongoing operational management plans and services.

Strategic Planning

Specialised industry strategic goal mapping, brand positioning, marketing and revenue management strategy, and guest journey mapping.

Concept Creation & Design

Designing facilities and selecting suppliers for equipment and finishes based on operational expertise, working directly with architects, developers, and master planners to ensure functionality and high-quality products.

Industry Relationships

Connecting properties with industry bodies, utilising Karen Golden's preferred partner network, and matching investors and operators with available projects 

Management Services

Offering end-to-end management services for Thermal Wellness experiences, day spas, Bathhouse, hot and mineral spring resorts, holiday parks, boutique accommodation, unique properties, and unique use of natural land

Our Clients


Geoff Lord CEO /Chairman Belgravia Group

"Karen Golden's expertise in the tourism, wellness, and bathing industry is truly exceptional. Her extensive network, profound industry knowledge, and consistent delivery of outstanding results have been invaluable to our business. Karen's dedication and strategic insights make her an indispensable asset, and her passion for excellence is evident in every aspect of her work."

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